Compare Engage Live Sales and LiveChat - May 2022

Shlomi LaviShlomi Lavi / May 17, 2022

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Bottom Line: Which is Better - Engage Live Sales or LiveChat?

Engage Live Sales is more expensive to implement (TCO) than LiveChat, and LiveChat is rated higher (78/100) than Engage Live Sales (65/100). LiveChat offers users more features (7) than Engage Live Sales (0). There is a clear winner in this case and it is LiveChat!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Engage Vs. LiveChat, Inc.

Engage: Engage helps you sell immediately anywhere online. It enables sales professionals to be available for live omni-channel customer interactions and sales. It is our aim for Engage to be as useful to the daily life of a salesperson as telephone or email. Our clients deploy Engage to various digital touch points so their sales team members can instant...

LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...

Who is more expensive? Engage Live Sales or LiveChat?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Engage Live Sales and LiveChat.

Engage Live Sales price starts at $15 per user/month , On a scale between 1 to 10 Engage Live Sales is rated 2, which is much lower than the average cost of CRM software. LiveChat price starts at $16 per agent/month , When comparing LiveChat to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Engage Live Sales cost is around the same cost of LiveChat.

Which software includes more/better features?

We've compared Engage Live Sales Vs. LiveChat based on some of the most important and required CRM features.

Engage Live Sales: We are still working to collect the list of features for Engage Live Sales.

LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Customers of the software include small and medium sized businesses as well as large enterprises. LiveChat is flexible enough to meet the needs of any business regardless of the size and type.



Engage Live Sales

ITQlick rating
(4.3/5)

starts at $15 per user/month

Engage Live Sales is a web based sales enablement and CRM solution for businesses of all sizes. It offers such capabilities as lead management, pipeline management, research performance analytics, and others. T...

Categories: CRM, Chat.

LiveChat

ITQlick rating
(2.8/5)

starts at $16 per agent/month

LiveChat is a help desk software solution that provides real time interaction with customers. The software was designed by LiveChat, Inc., headquartered in North Carolina, United States. It offers crucial custo...

Categories: Automatic Call Distribution (ACD), Casino CRM, Complaint Management, Customer Loyalty, Customer Service.

Compare specifications

Compare features

Engage Live Sales: 0 Features

We are working to collect the list of features

LiveChat: 7 Features

Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Engage L...
ITQlick rating
4.3/5
Score
65/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
3
Compare
LiveChat
ITQlick rating
2.8/5
Score
78/100
Pricing
2/10
License pricing
$16 per agent/month
Functionality
31
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.