Compare ETran and Oracle Service Cloud - Apr 2022

Shlomi LaviShlomi Lavi / Apr 07, 2022

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Bottom Line: Which is Better - ETran or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than ETran, and Oracle Service Cloud is rated higher (77/100) than ETran (73/100). Oracle Service Cloud offers users more features (4) than ETran (3).

Looking for the right Payment Processing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Financial Transmission Network, Inc. Vs. Oracle

Financial Transmission Network, Inc.: Financial Transmissions Network Inc. (FTNI) was formed out of the need for a single, user-friendly accounts receivable (A/R) application that would process all payment types, while integrating with existing back-office A/R systems. ETran powered by FTNI does all that and more.

Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...

Who is more expensive? ETran or Oracle Service Cloud?

The real total cost of ownership (TCO) of Payment Processing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ETran and Oracle Service Cloud.

ETran accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ETran is rated 4, which is lower than the average cost of Payment Processing software. Oracle Service Cloud price starts at $90 per license , When comparing Oracle Service Cloud to its competitors, the software is rated 8 - higher than the average Payment Processing software cost.

Bottom line: Oracle Service Cloud is more expensive than ETran.

Which software includes more/better features?

We've compared ETran Vs. Oracle Service Cloud based on some of the most important and required Payment Processing features.

ETran: Data Import/Export, Basic Reports, Online Customer Support.

Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.

Target customer size

ETran's typical customers include: Start up, Small business, Medium business, Large business, Private use, Customers of the software include small and medium businesses as well as large enterprises.



ETran

ITQlick rating
(3.7/5)

ETran is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ETran received a rating of 3.7 from ITQlick team. The software cost is considered affor...

Categories: Customer Service, Billing & Invoicing, Payment Processing.

Oracle Service Cloud

ITQlick rating
(4.5/5)

starts at $90 per license

Oracle Service Cloud is a web based customer relationship management solution for businesses of all sizes. It offers such services as knowledge management, policy administration, field service management, and o...

Categories: CRM, Complaint Management, Customer Loyalty, Customer Service, Help Desk.

Compare specifications

Compare features

ETran: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Oracle Service Cloud: 4 Features

Email Integration
Self Service Portal
Help Desk
Network Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ETran
ITQlick rating
3.7/5
Score
73/100
Pricing
4.4/10
License pricing
Pricing not available
Functionality
6
Review
Compare
Oracle S...
ITQlick rating
4.5/5
Score
77/100
Pricing
8/10
License pricing
$90 per license
Functionality
14
Stripe
ITQlick rating
4.7/5
Score
91/100
Pricing
4/10
License pricing
$500 per license
Functionality
12
Review
Fattmerchant
ITQlick rating
4.8/5
Score
84/100
Pricing
2.2/10
License pricing
$99 per month
Functionality
5
Chargebee
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$249 per 10 users/month
Functionality
11

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.