Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - EventSentry or LiveAgent?
LiveAgent is more expensive to implement (TCO) than EventSentry, and EventSentry is rated higher (84/100) than LiveAgent (80/100). LiveAgent offers users more features (5) than EventSentry (3).
Looking for the right Log Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NETIKUS.NET ltd . Vs. Quality Unit
NETIKUS.NET ltd .: NETIKUS.NET is a privately held, growing software company located in the Chicago loop (US), which was founded in 2002. We develop commercial software, freeware software, and provide our customers with free tutorials and free online services such as myeventlog.com and our blog eventlogblog.com.
Unlike other software products, we develop our applica...
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Who is more expensive? EventSentry or LiveAgent?
The real total cost of ownership (TCO) of Log Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EventSentry and LiveAgent.
EventSentry price starts at $98 per license , On a scale between 1 to 10 EventSentry is rated 2, which is much lower than the average cost of Log Management software. LiveAgent price starts at $15 per agent/month , When comparing LiveAgent to its competitors, the software is rated 2 - much lower than the average Log Management software cost.
Bottom line: EventSentry cost is around the same cost of LiveAgent.
Which software includes more/better features?
We've compared EventSentry Vs. LiveAgent based on some of the most important and required Log Management features.
EventSentry: Data Import/Export, Basic Reports, Online Customer Support.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Target customer size
EventSentry's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.