Shlomi Lavi /
Aug 02, 2022
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Bottom Line: Which is Better - eWay-CRM or Conversocial?
Conversocial is more expensive to implement (TCO) than eWay-CRM, and eWay-CRM is rated higher (82/100) than Conversocial (81/100). Conversocial offers users more features (4) than eWay-CRM (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
eWay System LLC Vs. Conversocial
eWay System LLC: Have you ever wanted to look at a history of your communications by customer or by supplier? If you work with companies, then you want to be able to see a history of e-mails, phone calls and documents on a company-wide basis. You may also want to be able to see these communications organized by the individual contact within the company. Just imagin...
Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...
Who is more expensive? eWay-CRM or Conversocial?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eWay-CRM and Conversocial.
eWay-CRM price starts at $24 per user/month , On a scale between 1 to 10 eWay-CRM is rated 2, which is much lower than the average cost of CRM software. Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 eWay-CRM is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Conversocial is more expensive than eWay-CRM.
Which software includes more/better features?
We've compared eWay-CRM Vs. Conversocial based on some of the most important and required CRM features.
eWay-CRM: We are still working to collect the list of features for eWay-CRM.
Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.
Target customer size
The e-Way software is designed to provide benefits to small business, marketing professionals and even mid-sized businesses working in majority of the industry sector that make use of CRM, sales and marketing management as the specialized field. Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies.