Shlomi Lavi /
Jun 03, 2022
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Bottom Line: Which is Better - ExecVision or Five9?
Five9 is more expensive to implement (TCO) than ExecVision, and Five9 is rated with the same score (88/100) as ExecVision (88/100). Five9 offers users more features (15) than ExecVision (0).
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ExecVision Vs. Five9
ExecVision: ExecVision focuses on enhancing Conversation Intelligence™ to transform the way executives understand their business. Conversation Intelligence™ is the next frontier of data gathering and turning conversations into actionable intelligence. ExecVision aims to improve business conversations along with turning calls into actionable data to provide exe...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Who is more expensive? ExecVision or Five9 Virtual Call Center?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ExecVision and Five9 Virtual Call Center.
ExecVision price starts at $1,254 per license , On a scale between 1 to 10 ExecVision is rated 4, which is lower than the average cost of Call Recording software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average Call Recording software cost.
Bottom line: Five9 Virtual Call Center is more expensive than ExecVision.
Which software includes more/better features?
We've compared ExecVision Vs. Five9 based on some of the most important and required Call Recording features.
ExecVision: We are still working to collect the list of features for ExecVision.
Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.
Target customer size
ExecVision's typical customers include: Small businesses and start ups, Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.