Compare Freshdesk Vs. PromoRepublic

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Last updated: Oct 10, 2018

Overview

Screenshots

Specifications

Freshdesk Specifications

Name: Freshdesk
Company: FRESHDESK INC.
Address Los Angeles, CA
Software Type: Standalone, Cloud, SaaS
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud

PromoRepublic Specifications

Name: PromoRepublic
Company: PromoRepublic
Address 470 Ramona St, Palo Alto, CA 94301, United States
Software Type: SaaS
Typical Customers: Start up, Small business, Medium business, Private use
Business Area: Marketing
Platforms: Desktop, Mobile, Cloud

Features

PromoRepublic: 0 Features

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Best Help Desk Software

Expert Review

Freshdesk Review
Updated: Oct 10, 2018

Freshdesk is feature-packed web-based customer support solution that allows companies to provide service to their customers in many helpful ways. Freshdesk was released in June 2011 by a company with the same name that was founded by Girish Mathrubootham, an Indian national, and with his team.

Ever since the release of Freshdesk, it has grown its customers because of its great performance. Their efforts were recognized through different awards and media attention. Today, they are used by companies from across the globe and are supported by investors, all because of an innovative and ambitious software product.

Freshdesk Average Rating -

The average rating of Freshdesk is 5 stars. The rating is based on 88 aggregated online reviews.

Freshdesk Typical Customers

Freshdesk works great for small to medium enterprises that think they need to rely on a cloud-based solution for their customer support. From the time it was open commercially, Freshdesk has been able to grow its long list of satisfied customers. In fact, it has a client in almost every country. Among these are Goodreads, Hugo Boss, Pearson, Truecaller and Stanford, to name a few. If you notice, these brands are from various industries, which only shows how versatile Freshdesk is.

Read more - Freshdesk

PromoRepublic Review
Updated: Oct 03, 2018

PromoRepublic is the all-in-one social media platform for small businesses and agencies. It automates posting to social with smart slots and 100,000 templates library. It also allows to monitor mentions and engage with the audience on Yelp, Google My Business, Facebook, Twitter and Instagram. All the social media templates are crafted by professional designers and copywriters. Users can easily customize templates with a built-in Graphics Editor and get insights on their social media performance.

PromoRepublic Average Rating -

The average rating of PromoRepublic is 3.8 stars. The rating is based on 7 aggregated online reviews.

PromoRepublic Typical Customers

Read more - PromoRepublic

Alternatives

    Freshdesk Alternatives

    Zendesk and Zoho Support are two of the main competitors for Freshdesk.

    ZohoSupport is part of the Zoho application suite and addresses customer support needs of a business with a cloud based solution. It incorporates workflow automation and can be easily customized to match internal business process requirements. The product allows customers to contact on a variety of channels including voice, chat, email & social media. There are also analytic tools to monitor service performance with dashboards to view compliance with key support KPIs and metrics.

    Freshdesk in comparison provides some additional features for customer support such as its “suggested solutions” which recommends resolutions based on an analysis of similar service issues. The p

  • Freshdesk Top 10 Alternatives

Compare Price Quotes

Freshdesk Pricing

Freshdesk price Starting from $49 per month , on a scale between 1 to 10 Freshdesk is rated 2, which is much lower than the average cost of Help Desk software.

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PromoRepublic Pricing

PromoRepublic price Starting from $9 Per month , when comparing PromoRepublic to their competitors, the software is rated 5 - similar to the average Help Desk software cost.

Compare Pricing

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