Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - FullStory or Mapp?
Mapp is more expensive to implement (TCO) than FullStory, and Mapp is rated higher (92/100) than FullStory (82/100). FullStory offers users more features (3) than Mapp (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. BlueHornet Networks
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
BlueHornet Networks: BlueHornet is an enterprise email service provider. Our genuine passion for digital marketing and our love of working with great brands is unrivaled in the industry. The world's most talked-about brands partner with us for our winning track record of turning customers into raving fans. How do we do it? By providing tools, services, and expertise to...
Who is more expensive? FullStory or Mapp?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and Mapp.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Mapp price starts at $49 per month , When comparing Mapp to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.
Bottom line: Mapp is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. Mapp based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Mapp: We are still working to collect the list of features for Mapp.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, and Mapp's target customer size include: Small, medium and large size businesses.