starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
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FuseDesk is more expensive to implement (TCO) than IncidentMonitor, and FuseDesk is rated higher (91/100) than IncidentMonitor (78/100). FuseDesk offers users more features (6) than IncidentMonitor (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Monitor 24-7 Inc.: Over a decade ago, two software designers from Canada working as consultants collaborated in the creation of a service desk application on a request from a customer. By partnering together, the two designed an outsourced service desk application which was then successfully implemented by the customer. Monitor 24-7 Inc was a fact. The first version ...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FuseDesk and IncidentMonitor.
FuseDesk price starts at $39 per seat/month , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. IncidentMonitor price starts at $36 per feature/month , When comparing IncidentMonitor to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than IncidentMonitor.
We've compared FuseDesk Vs. IncidentMonitor based on some of the most important and required Help Desk features.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal.
IncidentMonitor: We are still working to collect the list of features for IncidentMonitor.
FuseDesk's typical customers include: Start up, Small business, Medium business, IncidentMonitor is developed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and IT.
starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare Pricingstarts at $36 per feature/month
IncidentMonitor is both cloud-based as well as an on-premise help desk that is designed to help businesses communicate with their customers in case of any incidence that requires the attention of the business. ...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> FuseDesk review |
Company: | Asandia Corp |
Pricing: | starts at $39 per seat/month |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop |
Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> IncidentMonitor review |
Company: | Monitor 24-7 Inc. |
Pricing: | starts at $36 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | IncidentMonitor review, IncidentMonitor pricing, IncidentMonitor alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.