Compare Genesys Voice and Nextiva VoIP - Jan 2023
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Bottom Line: Which is Better - Genesys Voice or Nextiva VoIP?
Nextiva VoIP is more expensive to implement (TCO) than Genesys Voice, and Nextiva VoIP is rated higher (93/100) than Genesys Voice (71/100). Nextiva VoIP offers users more features (11) than Genesys Voice (3).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Genesys Vs. Nextiva
Genesys : Genesys is driven by our cause to save the world from bad customer service. We do it by applying a relentless focus on the consumer perspective of the customer experience – and the impact it has on your business. Genesys works with its customers and partners worldwide to deliver the experience that today’s digital consumers want. It all adds up to ...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Genesys Voice or Nextiva Business VoIP?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Genesys Voice and Nextiva Business VoIP.
Genesys Voice price starts at $75 per month , On a scale between 1 to 10 Genesys Voice Platform is rated 2, which is much lower than the average cost of VoIP software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Genesys Voice cost is around the same cost of Nextiva Business VoIP.
Which software includes more/better features?
We've compared Genesys Voice Vs. Nextiva VoIP based on some of the most important and required VoIP features.
Genesys Voice: Data Import/Export, Basic Reports, Online Customer Support.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Genesys Voice's typical customers include: Small, medium and large size businesses, Nextiva is ideal for small companies and large call centers.
Nextiva VoIP
starts at $11.95 per user/month
Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...
Compare PricingCompare specifications
Genesys Voice Specifications
ITQlick Score: | 71/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Genesys Voice review |
Company: | Genesys |
Pricing: | starts at $75 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Genesys Voice review, Genesys Voice pricing, Genesys Voice alternatives |
Nextiva VoIP Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Nextiva VoIP review |
Company: | Nextiva |
Pricing: | starts at $11.95 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Nextiva VoIP review, Nextiva VoIP pricing, Nextiva VoIP alternatives |
Compare features
Genesys Voice: 3 Features
Nextiva Business VoIP: 11 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.