Compare Getronics Service Desk and FieldAware - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Getronics Service Desk or FieldAware?

Getronics Service Desk is more expensive to implement (TCO) than FieldAware, and FieldAware is rated higher (91/100) than Getronics Service Desk (85/100). Getronics Service Desk offers users more features (3) than FieldAware (0).

Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Getronics Vs. FieldAware

Getronics: This history of Getronics dates back to 1887, when Groeneveld, Van der Pol & Co’s Elektronische Fabriek NV established a technical installation company for public utilities and the ship–building industry in the Netherlands. Over the years, the company went through numerous transitions to emerge as Geveke Electronics in 1972, which changed its n...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? Getronics Service Desk or FieldAware?

The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Getronics Service Desk and FieldAware.

Getronics Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Getronics Service Desk Outsourcing is rated 4, which is lower than the average cost of Maintenance software. FieldAware price starts at $70 per user/month , When comparing FieldAware to its competitors, the software is rated 2 - much lower than the average Maintenance software cost.

Bottom line: Getronics Service Desk is more expensive than FieldAware.

Which software includes more/better features?

We've compared Getronics Service Desk Vs. FieldAware based on some of the most important and required Maintenance features.

Getronics Service Desk: Data Import/Export, Basic Reports, Online Customer Support.

FieldAware: We are still working to collect the list of features for FieldAware.

Target customer size

Getronics Service Desk's typical customers include: Medium and large size businesses, Field aware is suitable for companies that provide services that might require on field maintenance.