Shlomi Lavi /
Feb 23, 2022
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Bottom Line: Which is Better - Healthcare Relationship Cloud or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Healthcare Relationship Cloud, and Healthcare Relationship Cloud is rated higher (78/100) than Oracle Service Cloud (77/100). Oracle Service Cloud offers users more features (4) than Healthcare Relationship Cloud (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
hc1.com Vs. Oracle
hc1.com : hc1.com Inc. offers Healthcare Relationship Cloud, a Software-as-a-Service model solution that optimizes relationships and information access for healthcare organizations across the continuum of care. Its Healthcare Relationship Cloud solution enables health systems, laboratories, radiology groups, and other healthcare entities to identify and focu...
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Who is more expensive? Healthcare Relationship Cloud or Oracle Service Cloud?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Healthcare Relationship Cloud and Oracle Service Cloud.
Healthcare Relationship Cloud price starts at $300 per month , On a scale between 1 to 10 Healthcare Relationship Cloud is rated 4, which is lower than the average cost of Customer Service software. Oracle Service Cloud price starts at $90 per license , When comparing Oracle Service Cloud to its competitors, the software is rated 8 - higher than the average Customer Service software cost.
Bottom line: Oracle Service Cloud is more expensive than Healthcare Relationship Cloud.
Which software includes more/better features?
We've compared Healthcare Relationship Cloud Vs. Oracle Service Cloud based on some of the most important and required Customer Service features.
Healthcare Relationship Cloud: We are still working to collect the list of features for Healthcare Relationship Cloud.
Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.
Target customer size
Healthcare Relationship Cloud's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.