Compare Hydra and Mar-Kov CMS - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Hydra or Mar-Kov CMS?

Hydra is more expensive to implement (TCO) than Mar-Kov CMS, and Mar-Kov CMS is rated higher (84/100) than Hydra (76/100). Hydra offers users more features (15) than Mar-Kov CMS (9).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MPDV Vs. Mar-Kov software

MPDV: HYDRA®, MPDV´s answer to the standardized and modular Manufacturing Execution System (MES).HYDRA® is a leading, state-of-the-art and future-oriented MES that is synonymous with vertical integration between production and management levels. The worldwide MPDV Group, is a leading provider of Manufacturing Execution System functionality. We are your ...

Mar-Kov software: Mar-Kov software focuses on Process, Batch, and Recipe / Formulation based manufacturers. We believe in best-of-breed solutions, and deliver specialized implementations for each of the following industries: Chemicals Pharmaceuticals Cosmetics Flavor and Fragrance Paints and Coatings Food and Beverage Mar-Kov delive...

Who is more expensive? Hydra or Mar-Kov CMS Software?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hydra and Mar-Kov CMS Software.

Hydra price starts at $180 per year , On a scale between 1 to 10 Hydra is rated 8, which is higher than the average cost of Call Center software. Mar-Kov CMS Software price starts at $2,500 per license , When comparing Mar-Kov CMS Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Hydra is more expensive than Mar-Kov CMS Software.

Which software includes more/better features?

We've compared Hydra Vs. Mar-Kov CMS based on some of the most important and required Call Center features.

Hydra: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Benefits Administration, Employee Self-Service, HR Management, Performance Record, Software Customization, Timesheet, Advanced Shipment Notification, Client Collaboration.

Mar-Kov CMS Software: Inventory Management, Order Processing Management, Sourcing & Procurement, Supplier Management, Warehouse Management.

Target customer size

Hydra is virtually suitable for use in a business of any size. Mar-Kov CMS targets Small (100 employees) to Large (more than 1000 employees) companies in several industries including the food, chemical, fragrance, pharmaceutical, flavors, OTC, and cosmetics industries.