Infinity Call Tracking - Top Competitors (Mar 2022)

Infinity Call Tracking Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Call Center -> Infinity Call Tracking review -> Infinity Call Tracking competitors
Ranking:Ranked 90 out of 240 Call Center systems
Company: Infinity Tracking
Pricing: starts at $199 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: Infinity Call Tracking review, Infinity Call Tracking pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 29, 2022

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Infinity Call Tracking vs. Alternatives in 2023

The two main competitors of Infinity call tracking software include XenCALL and TouchStar. XenCALL software is an all-in-one call center software that helps to empower telemarketers and call center agents whereas Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze customer conversations.

While XenCall software is a product of XenCALL in Canada, Infinity Call Tracking is a product by Infinity Tracking in the UK. XenCALL software offers Business Hours and online support whereas the Infinity Tracking offers Online, Business Hours, and 24/7 (Live Rep) support.

TouchStar software is a cloud-hosted predictive dialer platform that incorporates call quality and real-time data management tools but in comparison, Infinity Call Tracking is a cloud-based Call tracking software solution that helps users to analyze customer conversations.

Whereas TouchStar is ideal for small and medium-size business, Infinity Call Tracking, on the other hand, is ideal for small, medium and large enterprise businesses. Infinity Call Tracking is a product by Infinity Tracking but TouchStar is a software by Daviker Group.

Infinity Call Tracking alternatives - for small & large Business

Here are the top 4 alternatives to Infinity Call Tracking that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Infinity...
ITQlick rating
4.7/5
Score
75/100
Pricing
6/10
License pricing
$199 per month
Functionality
4
Best for SMBs
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Best for Enterprise
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Growing
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Free version
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.