Compare IT Asset and ServiceNow - Oct 2022

Shlomi LaviShlomi Lavi / Oct 24, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - IT Asset or ServiceNow?

IT Asset is more expensive to implement (TCO) than ServiceNow, and IT Asset is rated higher (89/100) than ServiceNow (78/100). ServiceNow offers users more features (18) than IT Asset (3).

Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Samanage Vs. Servicenow

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Servicenow: ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processe...

Who is more expensive? IT Asset or ServiceNow?

The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and ServiceNow.

IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the average IT Asset Management software cost.

Bottom line: IT Asset cost is around the same cost of ServiceNow.

Which software includes more/better features?

We've compared IT Asset Vs. ServiceNow based on some of the most important and required IT Asset Management features.

IT Asset: Data Import/Export, Basic Reports, Online Customer Support.

ServiceNow: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. Customers of the software include businesses of all sizes and a variety of types.



IT Asset

ITQlick rating
(3/5)

starts at $800 per user/year

Knowing which IT assets you have and how they are used has become a challenge in today's complex and ever evolving IT infrastructure. A typical IT infrastructure has many different assets of various types, and...

Categories: Help Desk, IT Asset Management, License Management.

ServiceNow

ITQlick rating
(4.3/5)

starts at $100 per user/month + standard ITSM package

ServiceNow is a Help Desk and CRM software created for small to large companies. Its key features include Marketing Automation, Knowledge Management, Customer Support, Audit Management, Self-Service Portal, Cus...

Categories: Fixed Asset Management, Audit Management, CRM, Call Center, Customer Service.

Compare specifications

Compare features

IT Asset: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

ServiceNow: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IT Asset
ITQlick rating
3/5
Score
89/100
Pricing
4.8/10
License pricing
$800 per user/year
Functionality
6
Compare
ServiceNow
ITQlick rating
4.3/5
Score
78/100
Pricing
4/10
License pricing
$100 per user/month + standard ITSM package
Functionality
31
CMDBuild
ITQlick rating
4.1/5
Score
85/100
Pricing
6/10
License pricing
Has a free version
Functionality
12
Manageen...
ITQlick rating
5/5
Score
85/100
Pricing
6/10
License pricing
$795 per license
Functionality
11
GLPI
ITQlick rating
3.8/5
Score
83/100
Pricing
6.4/10
License pricing
$19 per month
Functionality
6
Review
Compare

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.