Shlomi Lavi /
Mar 07, 2022
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Bottom Line: Which is Better - IT Asset or SysAid?
SysAid is more expensive to implement (TCO) than IT Asset, and IT Asset is rated higher (89/100) than SysAid (79/100). SysAid offers users more features (9) than IT Asset (3).
Looking for the right IT Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. SysAid Technologies Ltd.
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
SysAid Technologies Ltd.: SysAid Technologies, formerly Ilient, is a leading global provider of IT Service Management (ITSM) software. nnSysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid is ideal for organizations who want to manage, monitor, and track all their IT...
Who is more expensive? IT Asset or SysAid?
The real total cost of ownership (TCO) of IT Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IT Asset and SysAid.
IT Asset price starts at $800 per user/year , On a scale between 1 to 10 IT Asset Management is rated 4, which is lower than the average cost of IT Asset Management software. SysAid price starts at $1,211 per year , When comparing SysAid to its competitors, the software is rated 6 - similar to the average IT Asset Management software cost.
Bottom line: SysAid is more expensive than IT Asset.
Which software includes more/better features?
We've compared IT Asset Vs. SysAid based on some of the most important and required IT Asset Management features.
IT Asset: Data Import/Export, Basic Reports, Online Customer Support.
SysAid: Asset Management, Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration.
Target customer size
SAManage Help Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. SysAid was originally intended for IT practitioners.