Compare jive communications and Nuance IVR - Dec 2022
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Bottom Line: Which is Better - jive communications or Nuance IVR?
Nuance IVR is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Nuance IVR (92/100). Both tools offer the same amount of features.
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
JIVE Vs. Nuance
JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
Who is more expensive? jive communications or Nuance IVR?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for jive communications and Nuance IVR.
jive communications price starts at $18.95 per user/month , On a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software.
Bottom line: Nuance IVR is more expensive than jive communications.
Which software includes more/better features?
We've compared jive communications Vs. Nuance IVR based on some of the most important and required VoIP features.
jive communications: Customer Service, Sales Automation, Social Media.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
Nuance IVR
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingCompare specifications
jive communications Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> jive communications review |
Company: | JIVE |
Pricing: | starts at $18.95 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | jive communications review, jive communications pricing, jive communications alternatives |
Nuance IVR Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Compare features
jive communications: 3 Features
Nuance IVR: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.