Shlomi Lavi / Oct 31, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
KANA Express is more expensive to implement (TCO) than LivePerson, and KANA Express is rated higher (77/100) than LivePerson (75/100). KANA Express offers users more features (1) than LivePerson (0).
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Verint: ...
LivePerson: LivePerson is the market leader in real-time intelligent customer engagement. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and a world-class hosted platform makes this possible at scale. From the largest global enterprises to one-person businesses, our 8,500 cust...
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KANA Express and LiveEngage.
KANA Express price starts at $100 per user/month , On a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software. LiveEngage accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software.
Bottom line: KANA Express is more expensive than LiveEngage.
We've compared KANA Express Vs. LivePerson based on some of the most important and required Social Media Management features.
KANA Express: Customer Service.
LiveEngage: We are still working to collect the list of features for LiveEngage.
Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses. Customers of the software include businesses of all sizes and a wide range of types.
starts at $100 per user/month
KANA Express was developed by Verint System as a cloud-computing hosting and on-premise CRM program. It was designed to be sophisticated, yet simple to use. Its features will make great customer experiences acr...
Compare Pricing
LiveEngage is a cloud-based customer-experience management system that helps businesses connect with their customers to ensure that customers get the maximum experience from it.
PriceDemo| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Social Media Management -> KANA Express review |
| Company: | Verint |
| Pricing: | starts at $100 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | KANA Express review, KANA Express pricing, KANA Express alternatives |
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Chat -> LivePerson review |
| Company: | LivePerson |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | LivePerson review, LivePerson pricing, LivePerson alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.