Compare LiveVox Predictive Dialer Vs. Five9 Virtual Call Center

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LiveVox Predictive Dialer Vs. Five9 Virtual Call Center - Jan 04, 2019

LiveVox Predictive Dialer

10 reviews
(4.3/5)

Starting from $49 per month

LiveVox Predictive Dialer is a Cloud-based and on-premise Call Center Software solution designed to cater to organizations in the credit and debt collection industry. LiveVox Company develops the software, and

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Categories: Call Center.

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LiveVox Predictive Dialer Specifications

Name: LiveVox Predictive Dialer
Company: LiveVox
Address San Francisco, CA 94111
Software Type: Standalone
Typical Customers: Small business, Medium business, Large business
Business Area: Information technology
Platforms: Cloud

Five9 Virtual Call Center Specifications

Name: Five9 Virtual Call Center
Company: Five9
Address San Ramon, CA 94583, USA
Website:Five9 Virtual Call Center
Software Type: Standalone, Cloud
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Information technology
Platforms: Cloud

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LiveVox Predictive Dialer: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Five9 Virtual Call Center: 8 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center

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LiveVox Predictive Dialer Review
Updated: Jan 04, 2019

LiveVox Predictive Dialer is a Cloud-based and on-premise Call Center Software solution designed to cater to organizations in the credit and debt collection industry. LiveVox Company develops the software, and it was founded in 2000 in the United States.

It features security and risk mitigation capabilities that enable the users to adapt to the varying business environment. Livevox Predictive Dialer software provides training on documentation, In Person, Live online and through Webinars. It also offers Business Hours and 24/7 (Live Rep) support.

The software supports Mac and Windows operating systems. Some core features of LiveVox Predictive Dialer software are Blended Call Center, Predictive Dialer, Call Logging, Call recording, and Campaign Management among others.

LiveVox Predictive Dialer Average Rating -

The average rating of LiveVox Predictive Dialer is 4.3 stars. The rating is based on 10 aggregated online reviews.

LiveVox Predictive Dialer Typical Customers

Is LiveVox Predictive Dialer the right software for me?

LiveVox Predictive Dialer is built to cater to the Call centre requirements of companies especially in the credit and debt collection industry. Other industries that are served by the software include Healthcare, Financial Services, Telecom, Teleservices, and BPO among several others. It is suitable for businesses of all sizes from small to large enterprise.Read more - LiveVox Predictive Dialer

Five9 Virtual Call Center Review
Updated: Nov 22, 2018

Five9 is a cloud-based call center software for inbound, outbound or blended contact center functions such as telesales, support centers and telemarketing. It includes IVR, ACD and dialer features required by contact centers, as well as speech recognition and workforce optimization options. Five9 offers advanced technology for the contact center industry, productive agents that accelerate outbound and inbound blended capabilities. Five9 is a product of a company by the same name, with over 10 years in the business. It is based in the USA, with data centers in San Francisco and New York, and offices in Russia, Canada and the Philippines.

Five9 Virtual Call Center Average Rating -

The average rating of Five9 Virtual Call Center is 4 stars. The rating is based on 15 aggregated online reviews.

Five9 Virtual Call Center Typical Customers

Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. Although initially designed to support small and medium business and nonprofit organizations, it has gradually became the choice of midsized and big enterprises around the world. Five9 currently serves 15,000 customers worldwide including eBay, Expedia and Vonage.

Read more - Five9 Virtual Call Center

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LiveVox Predictive Dialer pricing

LiveVox Predictive Dialer price Starting from $49 per month , on a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software.

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Five9 Virtual Call Center pricing

Five9 Virtual Call Center price Starting from $185 Per month/user , when comparing Five9 Virtual Call Center to their competitors, the software is rated 6 - similar to the average Call Center software cost.

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