Compare Mhelpdesk and Wintac - Mar 2022

Shlomi LaviShlomi Lavi / Mar 19, 2022

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Bottom Line: Which is Better - Mhelpdesk or Wintac?

Wintac is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than Wintac (91/100). Wintac offers users more features (16) than Mhelpdesk (15).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Intac International

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Intac International: Founded in 1988 and headquartered in Burlington, Massachusetts, Intac International is the maker of Wintac - the award-winning, #1 best-selling, all-in-one business automation software for field service, installation, and construction companies. With over 25 years experience in providing the field service industry with the highest-quality softwa...

Who is more expensive? Mhelpdesk or Wintac?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and Wintac.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Wintac price starts at $1,495 per license , When comparing Wintac to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: Wintac is more expensive than Mhelpdesk.

Which software includes more/better features?

We've compared Mhelpdesk Vs. Wintac based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

Wintac: Inventory Management, Billing/Invoicing, Contact Management, Contract Management, Customer Database.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Wintac is ideal for small to medium sized companies that provide various services, from plumbing and refrigeration to fuel oil delivery.



Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management.

Wintac

ITQlick rating
(4.2/5)

starts at $1,495 per license

Wintac is a cloud based field service software designed for small to medium sized service companies that require a centralized management solution. It supports field service and allows you real time interaction...

Categories: Field Service, Field Service - Pest Control, Field Service Mobile Apps, FS Contact Management, FS Billing / Invoicing.

Compare specifications

Compare features

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking

Wintac: 16 Features

Inventory Management
Billing/Invoicing
Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Lead Management
Remote Access
Sales Reports
Workflow Rules & Management
Maintenance Management
Maintenance Scheduling
Mobile Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Compare
Wintac
ITQlick rating
4.2/5
Score
91/100
Pricing
8/10
License pricing
$1,495 per license
Functionality
27
Review
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.