Shlomi Lavi /
Jan 06, 2023
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Bottom Line: Which is Better - NetSuite CRM or Creatio?
NetSuite CRM is more expensive to implement (TCO) than Creatio, and NetSuite CRM is rated higher (89/100) than Creatio (80/100). NetSuite CRM offers users more features (13) than Creatio (5).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NetSuite Vs. bpm’online
NetSuite:
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 12,000 high-growth and midsized companies and divisions of large enterprises...
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
Who is more expensive? NetSuite CRM or Creatio?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetSuite CRM and Creatio.
NetSuite CRM price starts at $129 per month , On a scale between 1 to 10 NetSuite CRM+ is rated 6, which is similar to the average cost of CRM software. Creatio price starts at $30 per user/month , When comparing Creatio to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: NetSuite CRM is more expensive than Creatio.
Which software includes more/better features?
We've compared NetSuite CRM Vs. Creatio based on some of the most important and required CRM features.
NetSuite CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Email Marketing.
Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
This CRM solution can cater to many businesses. Creatio offers solutions for companies of any size – from small companies to big enterprises.