Nextiva Business VoIP Vs. Jive PBX

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Last updated: May 09, 2018

Compare Nextiva Business VoIP Vs. Jive PBX

Looking for the right VoIP solution? When it comes to selecting VoIP software product, buyers are primarily concerned about the real total implementation cost, features, vendor reliability, user reviews, pros and cons. Here you can find a full head to head comparison between Nextiva Business VoIP Vs. Jive PBX.

Vendors Comparison: Nextiva Vs. JIVE

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Pricing Comparison: Nextiva Business VoIP Vs. Jive PBX

Understanding the exact price of VoIP software isn't easy as The overall cost includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership."

Nextiva Business VoIP accurate pricing info is available upon request (they don't share it publicly), however, on a scale between 1 to 10 Nextiva Business VoIP is rated 4, which is lower than the average cost of VoIP software. Jive PBX price Starting from $30 Per month/user , when comparing Jive PBX to their competitors, the software is rated 8 - higher than the average VoIP software cost.

Bottom line:Jive PBX is more expensive than Nextiva Business VoIP.

Features and Functionality:

As with any business software solutions, it’s important to consider features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Nextiva Business VoIP Vs. Jive PBX based on some of the most important and required VoIP features.
Nextiva Business VoIP: this software is considered "Featured reach" with more than 10 important features, here are the top 5: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name, ..
Jive PBX list of features include the following: Customer Service, Sales Automation, Social Media, .

Mobile Friendly / Cloud

We have entered the mobile era. As a software buyer looking for a solution for your business you should know that mobile apps make people more productive and let people interact with the rest of the business in the same way they search, chat, email and shop in their personal lives. In the past years software vendors shifted from on premise/local models to cloud based solutions that allow users to use their mobile phone.

Nextiva Business VoIP: their software can be used in the following: Standalone, Cloud, while Jive PBX can be used as a Standalone, Cloud, SaaS.

Which Software is Better? Nextiva Business VoIP or Jive PBX?

Which solution is better? Nextiva Business VoIP or Jive PBX? As always in such cases, the question is not “Which software is better?” but “Which software is right for your needs and budget?”. Neither of these two VoIP software is necessarily “better” than the other. Both offer industry-leading features and a scalable platform, as well as the ability to custom-build a unique solution with optional modules. If you would like to get quotes or having trouble deciding which VoIP is the right for you, we’d love to help. Fill out the forms in this page to get demos, free quotes and a custom software recommendation.

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Overview

Screenshots

Specifications

Nextiva Business VoIP Specifications

Name: Nextiva Business VoIP
Company: Nextiva
Address Arizona, United States
Software Type: Standalone, Cloud
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud

Jive PBX Specifications

Name: Jive PBX
Company: JIVE
Address Boulder, CO
Software Type: Standalone, Cloud, SaaS
Typical Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop

Features

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Expert Review

Nextiva Business VoIP Review
Updated: Apr 15, 2018

Nextiva Business VoIP Overview
Nextiva is a cloud-based business phone system that can be integrated with various CRM applications. Using its powerful features, a company can enhance work performance by communication. Nextiva is offered in two different packages based on business size.

Nextiva is an American company founded in 2006. Headed by Thomas Gorny, the firm was able to develop products such as Nextiva Office, Connect and vFax. It is dedicated to make their clients run as efficiently and profitably as possible. The awards and recognitions received by Nextiva throughout the years have proven how its value.

Nextiva Business VoIP Average Rating -
The average rating of Nextiva Business VoIP is 3 stars. The rating is based on 18 aggregated online reviews.

Nextiva Business VoIP Typical Customers
Nextiva is ideal for small companies and large call centers. It is designed to suit several industries and serves a wide range of business types from manufacturing, service-oriented to organizational institutions.

The long list of satisfied customers testify to the fact that this software serves a wide range and scale of industry. Nextiva has been implemented by law firms, real estates, healthcare institutes, media company, insurance firms, and many others. With Nextiva, there is something for everyone.

Read more - Nextiva Business VoIP

Jive PBX Review
Updated: May 09, 2018

Jive PBX Overview
Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and vendors, who together form social communities that improve marketing, sales and service provision.

The company was formed in February 2001 by Bill Lynch and Matt Tucker and is based in Palo Alto, California. With nearly 700 employees it continues to grow and Gartner has confirmed it in the leaders quadrant of its 2013 Magic Quadrant for Social Software in the Workplace.

Jive PBX Average Rating -
The average rating of Jive PBX is 4.7 stars. The rating is based on 14 aggregated online reviews.

Jive PBX Typical Customers
Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. It is meant for any type of company willing to use social collaboration tools to improve productivity and thereby increase its revenues. Jive Software is focused on both the business and government sectors and primarily on large enterprise companies. Its customer base covers a wide range of sectors which include financial services, healthcare, manufacturing, telecommunications, consulting and many more showing that its solution can address multiple industries. With over 600 major customers it can count on the likes of Schneider Electric, Hitachi Data Systems, Thomson Reuters and T-Mobile to name but a few.

Read more - Jive PBX

Alternatives

    Nextiva Business VoIP Alternatives

    Nextiva’s main competitors are Vonage Business Solutions and ShoreTel Sky.

    Vonage Business Solutions provides a comprehensive VOIP solution with a cloud based PBX that requires no equipment at a company’s premises. It functions as a normal phone exchange with call management features such as transfer, screening, waiting, forwarding, voicemail and conferencing to mention a few. It allows remote access from anywhere and includes a virtual receptionist as well. Additionally it supports voicemail to email for certain plans and also includes integration with mobile phones.

    Nextiva provides a similar VOIP solution but extends it to support a hosted call center and integration with broadband internet & faxing as well. Additionally it has a feature to

    Read more - Nextiva Business VoIP Alternatives

    Jive PBX Alternatives

    Some of the main competitors for Jive PBX are ShoreTel Sky and Vonage Business Solutions.

    ShoreTel Sky is a business VOIP service provider which operates in the cloud. It can handle both business voice communications as well contact center management. Employees can utilize their virtual extensions on a variety of devices including mobile devices, and there is a collaboration platform to share information amongst different teams. The product also offers unified communications by integrating various channels into one inbox, and it can be integrated to other customer enterprise applications as well.

    Jive PBX on the other hand provides a similar VOIP solution with options for internet faxing and interactive voice response. The product also offe

    Read more - Jive PBX Alternatives

Compare Price Quotes

Nextiva Business VoIP Pricing

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Jive PBX Pricing

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Find the Right Software

25 MUST Ask Questions Before Buying VoIP Software

The prime purpose behind investing in the software solution is to boost efficiency and growth. Ask the software vendor (Nextiva ) how their business app would improve efficiency of your enterprise.
Nextiva Business VoIP has tremendous exposure to different companies. They offer the same type of software to different industries, so they are better aware of who is doing what with their technological product. This also helps them understand and foresee what’s really working. Allow them to share their observations so that you get an ideas about their experience, expertise, and intelligence. This will also be an opportunity to identify the service providers who come up with the most insightful suggestions.
Perhaps your business is growing, will expand in the future and your VoIP requirements with it. So you would be interested to know if Nextiva Business VoIP is scalable and can grow with you. It’s no use investing in a solution that can be scaled.
Each business has different needs. Yours is no different. When it comes to selecting a software solution, you are looking for a tool that can be easily customized and configured to cater to your specific business needs. So you want to understand if Nextiva Business VoIP you want to buy is easy to customize.
Such a community forum is the best way to engage users. Getting access to Nextiva Business VoIP forums can help new or proposed users connect with product experts through peer-to-peer discussions.
Nextiva Business VoIP should answer how their business software will improve your bottom line and ROI.Most service providers make tall claims, so you want to make sure you get your hands on the best solution.
Before choosing a business app, you want to understand that the implementation would be smooth. So you should be interested to find out about the person responsible for handling the implementation process. Do not hesitate to ask Nextiva Business VoIP about their qualifications.
A good software vendor should be able to show you a positive track record with their implementation strategy.Try to find out if Nextiva Business VoIP method is structured. Your purpose should be to look for one that is structured and flexible to adapt to unexpected situations.
The software vendor should give you a structured data conversion methodology that will enable smooth migration of your information to the new system.
A growing business is always in need for expansion and integration with thrid-party apps is a part of the growth model. When it comes to choosing software, make sure the business app provides an application programming interface for easy integration.
Ask the software product vendor if the tool will allow you to export data to an external file or import data from external sources.
Ask the software vendor (Nextiva ) if the software package includes consulting hours. Do not hesitate to ask if there are any hidden charges involved.
You do not want to be caught unawares when a software vendor sends a technician to resolve an issue that may crop up due to varied reasons. You want to make sure the charges are reasonable. Better still, you should be aware of what needs to be paid to the technician sent by the vendor to fix a problem.
You do not want to fall in love with the front end unless you are 100% sure that the software is compatible with your existing system. Ask the software vendor is you need any specific hardware to install the software. Will the business application run on your existing workstations. How much space will the software take on the disk drive? Is there a need for RAM upgrade to successfully run the software for optimum performance?
You should enquire about the cost of having more than one terminal in your store. While some software vendors charge on the basis of the number of store locations, others charge per terminal.
When you are looking for a software solution, make sure you know if the vendor charges any fee to get you started. You should also be interested to know if there are any software maintenance charges for you to pay.
Your business is accountable to customers, regulators, employees, and partners. So you should look for one software vendor who has adopted a comprehensive, technically sound security and compliance program. Does the vendor map your needs for security controls?
Data loss can prove extremely risky for any business. So you should always ask the vendor about their backup policy. How often is data backed up and what is the cost for the same?
What is the software vendor's policy on disaster recovery? Are any charges involved for disaster recovery support if a catastrophic hardware failure affects your system?
How easy is the software to work on? Is it user friendly for your end users? Does it involve any complexities that are difficult to understand for the team? Even a feature-rich solution is of no use if end users find it difficult to use.
Nextiva should clearly mention whether the solution is complex or simple to use. If it is not an easy-to-use software solution, then do they provide training? What is the level of training your team requires to make the most of the solution?
You will be interested to know about the software updates. When is it updated? Does the service provider notify customers when the upgrades are scheduled? Does the software work when the upgrades are under way? How long does the process take?
You should be interested to enquire about how an issue is handled at the side of the software vendor. Do not hesitate to question about who will respond to your emergency calls. What is their experience in software industry?
If the software vendor is widely popular, chances are that they have a good product. So always check their client base to measure their product's competence in the market.
Testing is crucial to ensuring that the software runs as promised. So you should try to find out if the vendor offers any free trial runs or try before you buy the product. By testing the concept first, it gets easier to understand the software product's functionality and allay fears before signing a contract.

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