Shlomi Lavi /
Aug 23, 2022
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Bottom Line: Which is Better - Axosoft Help Desk or FuseDesk?
FuseDesk is more expensive to implement (TCO) than Axosoft Help Desk, and FuseDesk is rated higher (91/100) than Axosoft Help Desk (86/100). FuseDesk offers users more features (6) than Axosoft Help Desk (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Axosoft, LLC Vs. Asandia Corp
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy.
On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Who is more expensive? Axosoft Help Desk or FuseDesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Axosoft Help Desk and FuseDesk.
Axosoft Help Desk price starts at $105 per month , On a scale between 1 to 10 OnTime Help Desk is rated 4, which is lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than Axosoft Help Desk.
Which software includes more/better features?
We've compared Axosoft Help Desk Vs. FuseDesk based on some of the most important and required Help Desk features.
Axosoft Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.
Target customer size
Axosoft Help Desk's typical customers include: Start up, Small business, Medium business, Large business, and FuseDesk's target customer size include: Start up, Small business, Medium business.