Compare Osticket and C2 ATOM - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Osticket or C2 ATOM?

C2 ATOM is more expensive to implement (TCO) than Osticket, and C2 ATOM is rated higher (80/100) than Osticket (77/100). Osticket offers users more features (3) than C2 ATOM (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Audiense Vs. C2 Innovations

Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

Who is more expensive? Osticket or C2 ATOM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Osticket and C2 ATOM.

Osticket price starts at $9 per agent/month , On a scale between 1 to 10 Osticket is rated 2, which is much lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Osticket cost is around the same cost of C2 ATOM.

Which software includes more/better features?

We've compared Osticket Vs. C2 ATOM based on some of the most important and required Help Desk features.

Osticket: Data Import/Export, Basic Reports, Online Customer Support.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

Target customer size

Customers of the software mainly include small and medium businesses. Customers of the software include businesses of all sizes hailing from a variety of industries.

Osticket

ITQlick rating
(4.3/5)

starts at $9 per agent/month

osTicket is a help desk and customer support solution for businesses of small and medium size. It offers various reporting, customization, and ticket management solutions. The software was designed and ...

Categories: Help Desk, Self-Service Portal, Ticket Management, IT Management.

C2 ATOM

ITQlick rating
(4.1/5)

starts at $40 per user/month

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

Categories: Dashboards & KPIs, Construction Service Management, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Osticket: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

C2 ATOM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Osticket
ITQlick rating
4.3/5
Score
77/100
Pricing
2/10
License pricing
$9 per agent/month
Functionality
9
Compare
C2 ATOM
ITQlick rating
4.1/5
Score
80/100
Pricing
2/10
License pricing
$40 per user/month
Functionality
18
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.