Shlomi Lavi /
Feb 23, 2022
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Bottom Line: Which is Better - PushManager or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than PushManager, and Oracle Service Cloud is rated higher (77/100) than PushManager (52/100). Oracle Service Cloud offers users more features (4) than PushManager (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ibelem seat Vs. Oracle
Ibelem seat: Founded in August 2001, is a subsidiary Ibelem mobility ITS Group , a group specializing in IT infrastructure, which includes nearly 1000 employees.
Partner of RIM since 2004, Ibelem is an expert in the integration and management of mobility solutions and deploys all associated services.
The company regularly expands its catalog products / serv...
Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...
Who is more expensive? PushManager or Oracle Service Cloud?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PushManager and Oracle Service Cloud.
PushManager price starts at $29 per month , On a scale between 1 to 10 PushManager is rated 4, which is lower than the average cost of Customer Service software. Oracle Service Cloud price starts at $90 per license , When comparing Oracle Service Cloud to its competitors, the software is rated 8 - higher than the average Customer Service software cost.
Bottom line: Oracle Service Cloud is more expensive than PushManager.
Which software includes more/better features?
We've compared PushManager Vs. Oracle Service Cloud based on some of the most important and required Customer Service features.
PushManager: Data Import/Export, Basic Reports, Online Customer Support.
Oracle Service Cloud: Email Integration, Self Service Portal, Help Desk, Network Management.
Target customer size
PushManager's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include small and medium businesses as well as large enterprises.