QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...
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QuestBack Enterprise Feedback is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than QuestBack Enterprise Feedback (81/100). Customer Thermometer offers users more features (7) than QuestBack Enterprise Feedback (6). There is a clear winner in this case and it is Customer Thermometer!
Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
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Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...
The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QuestBack Enterprise Feedback and Customer Thermometer.
QuestBack Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QuestBack Enterprise Feedback is rated 6, which is similar to the average cost of Feedback Management software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Feedback Management software cost.
Bottom line: QuestBack Enterprise Feedback is more expensive than Customer Thermometer.
We've compared QuestBack Enterprise Feedback Vs. Customer Thermometer based on some of the most important and required Feedback Management features.
QuestBack Enterprise Feedback: Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Social Media.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
QuestBack Enterprise Feedback is perfect for mid-size companies and large enterprises and can also help companies from iconic global enterprises to disruptive start-ups to get feedback from both employees and customers. Customer Thermometer is ideal for different companies, big or small.
QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...
Compare Pricingstarts at $29 per month
Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business app...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Feedback Management -> QuestBack Enterprise Feedback review |
Company: | QuestBack |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | QuestBack Enterprise Feedback review, QuestBack Enterprise Feedback pricing, QuestBack Enterprise Feedback alternatives |
ITQlick Score: | 97/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Customer Thermometer review |
Company: | Customer Thermometer |
Pricing: | starts at $29 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Customer Thermometer review, Customer Thermometer pricing, Customer Thermometer alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.