Compare REVE Chat and LiveChat - Jul 2022

Shlomi LaviShlomi Lavi / Jul 23, 2022

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Bottom Line: Which is Better - REVE Chat or LiveChat?

LiveChat is more expensive to implement (TCO) than REVE Chat, and REVE Chat is rated higher (82/100) than LiveChat (78/100). LiveChat offers users more features (7) than REVE Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

REVE Chat Vs. LiveChat, Inc.

REVE Chat: Complete Website Engagement Software that provides Live Chat, Voice Call, Video Chat, Visitor Analytics and Proactive Chat with your website visitors

LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...

Who is more expensive? REVE Chat or LiveChat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for REVE Chat and LiveChat.

REVE Chat price starts at $13.50 per agent/month , On a scale between 1 to 10 REVE Chat is rated 2, which is much lower than the average cost of Chat software. LiveChat price starts at $16 per agent/month , When comparing LiveChat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: REVE Chat cost is around the same cost of LiveChat.

Which software includes more/better features?

We've compared REVE Chat Vs. LiveChat based on some of the most important and required Chat features.

REVE Chat: We are still working to collect the list of features for REVE Chat.

LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

REVE Chat's typical customers include: SMBs, LiveChat is flexible enough to meet the needs of any business regardless of the size and type.



REVE Chat

ITQlick rating
(4.6/5)

starts at $13.50 per agent/month

REVE Chat is a growing cloud-based Chat software, it is designed to support small and medium size business. REVE Chat received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1/5...

Categories: Banking CRM, Casino CRM, Insurance CRM, Chat.

LiveChat

ITQlick rating
(2.8/5)

starts at $16 per agent/month

LiveChat is a help desk software solution that provides real time interaction with customers. The software was designed by LiveChat, Inc., headquartered in North Carolina, United States. It offers crucial custo...

Categories: Automatic Call Distribution (ACD), Casino CRM, Complaint Management, Customer Loyalty, Customer Service.

Compare specifications

Compare features

REVE Chat: 0 Features

We are working to collect the list of features

LiveChat: 7 Features

Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
REVE Cha...
ITQlick rating
4.6/5
Score
82/100
Pricing
2/10
License pricing
$13.50 per agent/month
Functionality
4
Compare
LiveChat
ITQlick rating
2.8/5
Score
78/100
Pricing
2/10
License pricing
$16 per agent/month
Functionality
31
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.