Compare RingCentral Phone and Greenlight - Mar 2022

Shlomi LaviShlomi Lavi / Mar 26, 2022

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Bottom Line: Which is Better - RingCentral Phone or Greenlight?

RingCentral Phone is more expensive to implement (TCO) than Greenlight, and RingCentral Phone is rated higher (93/100) than Greenlight (75/100). RingCentral Phone offers users more features (15) than Greenlight (12).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. SilkRoad Technology

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

SilkRoad Technology: SilkRoad is the leading provider of cloud-based social talent management solutions that develop happy employees who drive exceptional business performance and agility. Creating the finest employee experience is SilkRoad’s passion and drives everything we do.

Who is more expensive? RingCentral Phone or Greenlight?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Greenlight.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Greenlight price starts at $49 per month , When comparing Greenlight to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: RingCentral Phone is more expensive than Greenlight.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Greenlight based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Greenlight: Blended Learning, Career Tracking, Content Management, Course Authoring, Course Catalog.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. and Greenlight's target customer size include: Small, medium and large size businesses.



RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant.

Greenlight

ITQlick rating
(3.8/5)

starts at $49 per month

Greenlight is a fast growing cloud-based LMS software, it is designed to support small, medium and large size business. Greenlight received a rating of 3.8 from ITQlick team. The software cost is considered aff...

Categories: Call Monitoring, Call Recording, Conference Calling, IVR, Call Center.

Compare specifications

Compare features

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support

Greenlight: 12 Features

Blended Learning
Career Tracking
Content Management
Course Authoring
Course Catalog
Course Interactivity
Custom Functionality
Individual-Based Plans
Legacy System Integration
Skills Assessment
Training Metrics
User Access Controls
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Compare
Greenlight
ITQlick rating
3.8/5
Score
75/100
Pricing
2.6/10
License pricing
$49 per month
Functionality
28
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.