Compare RingCentral Phone and Mitel Sky - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Phone or Mitel Sky?

Mitel Sky is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Mitel Sky (87/100). RingCentral Phone offers users more features (15) than Mitel Sky (8). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. ShoreTel, Inc.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? RingCentral Phone or ShoreTel Sky?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and ShoreTel Sky.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: ShoreTel Sky is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Mitel Sky based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. The software can be deployed for small call centers as well as medium and large enterprises.