Compare RingCentral Phone and Nuance IVR - Mar 2022
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Bottom Line: Which is Better - RingCentral Phone or Nuance IVR?
Nuance IVR is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Nuance IVR (92/100). RingCentral Phone offers users more features (15) than Nuance IVR (3). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral Vs. Nuance
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
Who is more expensive? RingCentral Phone or Nuance IVR?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Nuance IVR.
RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software.
Bottom line: Nuance IVR is more expensive than RingCentral Phone.
Which software includes more/better features?
We've compared RingCentral Phone Vs. Nuance IVR based on some of the most important and required VoIP features.
RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
RingCentral Professional is specifically designed to help individuals who are always on-the-go. The software has mainly been designed for small and medium businesses with no restriction of industrial background.
Nuance IVR
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingCompare specifications
RingCentral Phone Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> RingCentral Phone review |
Company: | RingCentral |
Pricing: | starts at $19.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | RingCentral Phone review, RingCentral Phone pricing, RingCentral Phone alternatives |
Nuance IVR Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
Compare features
RingCentral Phone: 15 Features
Nuance IVR: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.