Compare SalesAchiever and inContact Hosted Call Center - Oct 2022

Shlomi LaviShlomi Lavi / Oct 04, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - SalesAchiever or inContact Hosted Call Center?

SalesAchiever is more expensive to implement (TCO) than inContact Hosted Call Center, and SalesAchiever is rated higher (84/100) than inContact Hosted Call Center (80/100). inContact Hosted Call Center offers users more features (8) than SalesAchiever (6).

Looking for the right Construction Customer Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SalesAchiever Vs. inContact

SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks. What is key to the success of Project-Sal...

inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.

Who is more expensive? SalesAchiever or inContact Hosted Call Center Software?

The real total cost of ownership (TCO) of Construction Customer Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesAchiever and inContact Hosted Call Center Software.

SalesAchiever price starts at $49 per user/month , On a scale between 1 to 10 SalesAchiever is rated 2, which is much lower than the average cost of Construction Customer Management software. inContact Hosted Call Center Software price starts at $100 per user/month , When comparing inContact Hosted Call Center Software to its competitors, the software is rated 2 - much lower than the average Construction Customer Management software cost.

Bottom line: SalesAchiever cost is around the same cost of inContact Hosted Call Center Software.

Which software includes more/better features?

We've compared SalesAchiever Vs. inContact Hosted Call Center based on some of the most important and required Construction Customer Management features.

SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling, Time management.

inContact Hosted Call Center Software: Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), Real Time Reporting.

Target customer size

Customers of the software include businesses of all sizes and a variety of types. inContact offers scalable solutions to companies of any size.



SalesAchiever

ITQlick rating
(4.4/5)

starts at $49 per user/month

SalesAchiever is a customer relationship management solution for businesses of all sizes. It offers such services as accounting integration, marketing integration, sales management, and others. The soft...

Categories: Construction, Construction Apps, Call Center, Channel Management.

inContact Hosted Call Center

ITQlick rating
(4.1/5)

starts at $100 per user/month

inContact Hosted Call Centre Software is a hosted and SaaS based system that provides the call centres with innovative technologies. With its cloud based system, it helps companies in reducing cost of every cli...

Categories: .

Compare specifications

Compare features

SalesAchiever: 6 Features

Basic Reports
Data Import/Export
Online Customer Support
Budgeting & CPM
Scheduling
Time management

inContact Hosted Call Center Software: 8 Features

Call Queue Management
CRM with Call Center
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Social Analytics
Social Customer Care
WYSIWYG App Builder
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SalesAchiever
ITQlick rating
4.4/5
Score
84/100
Pricing
3.4/10
License pricing
$49 per user/month
Functionality
17
Compare
inContac...
ITQlick rating
4.1/5
Score
80/100
Pricing
3.2/10
License pricing
$100 per user/month
Functionality
8
Sales1440
ITQlick rating
2.8/5
Score
83/100
Pricing
2.2/10
License pricing
$65 per month
Functionality
8
CorkCRM
ITQlick rating
2.8/5
Score
81/100
Pricing
3.6/10
License pricing
$99 per month
Functionality
8
Thunderb...
ITQlick rating
4.6/5
Score
80/100
Pricing
7/10
License pricing
Pricing not available
Functionality
19

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.