Compare Salesboom Cloud CRM and CXM Recording - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salesboom Cloud CRM or CXM Recording?

Salesboom Cloud CRM is more expensive to implement (TCO) than CXM Recording, and Salesboom Cloud CRM is rated higher (81/100) than CXM Recording (80/100). Salesboom Cloud CRM offers users more features (18) than CXM Recording (11).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesboom Vs. CXM

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? Salesboom Cloud CRM or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesboom Cloud CRM and CXM Recording and Quality Monitoring.

Salesboom Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesboom Cloud CRM cost is around the same cost of CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared Salesboom Cloud CRM Vs. CXM Recording based on some of the most important and required CRM features.

Salesboom Cloud CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, Customer Service, Dashboards.

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Creedenz CXM is best suited for small business and medium business in the healthcare sector.