Compare SalesDialers-com and inContact Hosted Call Center - Oct 2022

Shlomi LaviShlomi Lavi / Oct 04, 2022

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Bottom Line: Which is Better - SalesDialers-com or inContact Hosted Call Center?

SalesDialers-com is more expensive to implement (TCO) than inContact Hosted Call Center, and inContact Hosted Call Center is rated higher (80/100) than SalesDialers-com (55/100). inContact Hosted Call Center offers users more features (8) than SalesDialers-com (3). There is a clear winner in this case and it is inContact Hosted Call Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SalesDialers.com Vs. inContact

SalesDialers.com: SalesDialers.com has offices in Dallas, TX and India, with its administrative office located in the beautiful historic city of Savannah, GA at 315Commercial Court Suite 4, Savannah, GA 31405. The company was created by a group of sales professionals that found a need for certain features in CRM dialing software. We have a wide variety of clients t...

inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.

Who is more expensive? SalesDialers-com or inContact Hosted Call Center Software?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesDialers-com and inContact Hosted Call Center Software.

SalesDialers-com price starts at $59 per user/month , On a scale between 1 to 10 SalesDialers-com is rated 4, which is lower than the average cost of Call Center software. inContact Hosted Call Center Software price starts at $100 per user/month , When comparing inContact Hosted Call Center Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: SalesDialers-com is more expensive than inContact Hosted Call Center Software.

Which software includes more/better features?

We've compared SalesDialers-com Vs. inContact Hosted Call Center based on some of the most important and required Call Center features.

SalesDialers-com: Data Import/Export, Basic Reports, Online Customer Support.

inContact Hosted Call Center Software: Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), IVR (Interactive Voice Response), Real Time Reporting.

Target customer size

SalesDialers-com's typical customers include: Small business, Large business, inContact offers scalable solutions to companies of any size.

SalesDialers-com

ITQlick rating
(4.2/5)

starts at $59 per user/month

SalesDialers-com is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. SalesDialers-com received a rating of 4.2 from ITQlick team. The software cost is co...

Categories: Call Center.

inContact Hosted Call Center

ITQlick rating
(4.1/5)

starts at $100 per user/month

inContact Hosted Call Centre Software is a hosted and SaaS based system that provides the call centres with innovative technologies. With its cloud based system, it helps companies in reducing cost of every cli...

Categories: .

Compare specifications

Compare features

SalesDialers-com: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

inContact Hosted Call Center Software: 8 Features

Call Queue Management
CRM with Call Center
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Social Analytics
Social Customer Care
WYSIWYG App Builder
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SalesDialers-com
ITQlick rating
4.2/5
Score
55/100
Pricing
5.8/10
License pricing
$59 per user/month
Functionality
4
Compare
inContac...
ITQlick rating
4.1/5
Score
80/100
Pricing
3.2/10
License pricing
$100 per user/month
Functionality
8
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.