Shlomi Lavi /
Oct 23, 2022
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Bottom Line: Which is Better - Infor CRM or CXM Recording?
Infor CRM is more expensive to implement (TCO) than CXM Recording, and CXM Recording is rated higher (80/100) than Infor CRM (77/100). CXM Recording offers users more features (11) than Infor CRM (10). There is a clear winner in this case and it is CXM Recording!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Swiftpage Vs. CXM
Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface.
The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
Who is more expensive? Infor CRM or CXM Recording and Quality Monitoring?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor CRM and CXM Recording and Quality Monitoring.
Infor CRM price starts at $25 per user/month , On a scale between 1 to 10 Saleslogix is rated 4, which is lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Infor CRM is more expensive than CXM Recording and Quality Monitoring.
Which software includes more/better features?
We've compared Infor CRM Vs. CXM Recording based on some of the most important and required CRM features.
Infor CRM: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation, Sales Automation, Sales Forecasting, Contact Management.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers. Creedenz CXM is best suited for small business and medium business in the healthcare sector.