Shlomi Lavi /
Mar 13, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ShoreTel or 3CX?
3CX is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than 3CX (90/100). 3CX offers users more features (3) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. 3CX
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Who is more expensive? ShoreTel or 3CX Phone System?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and 3CX Phone System.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. 3CX Phone System price starts at $135 per year , When comparing 3CX Phone System to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of 3CX Phone System.
Which software includes more/better features?
We've compared ShoreTel Vs. 3CX based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
3CX Phone System: Call Recording, Call Center, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.