Compare Smartling and SolarWinds Service Desk - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - Smartling or SolarWinds Service Desk?

Smartling is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Smartling (75/100). SolarWinds Service Desk offers users more features (18) than Smartling (0). There is a clear winner in this case and it is SolarWinds Service Desk!

Looking for the right Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Smartling, Inc. Vs. Samanage

Smartling, Inc.: Our company and our technology are helping smart brands access new markets, more customers and greater value.Founded in 2009 at a Manhattan coffee shop. Smartling has grown to become a technology hub in the center of New York City. Our large, open office allows our team members to work together creatively on constantly growing our product featur...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Smartling or SolarWinds?

The real total cost of ownership (TCO) of Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartling and SolarWinds.

Smartling price starts at $200 per month , On a scale between 1 to 10 Smartling is rated 4, which is lower than the average cost of Marketing software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Marketing software cost.

Bottom line: Smartling cost is around the same cost of SolarWinds.

Which software includes more/better features?

We've compared Smartling Vs. SolarWinds Service Desk based on some of the most important and required Marketing features.

Smartling: We are still working to collect the list of features for Smartling.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Typical customers of this software are companies from different industries that offer their products or services to International audience and would like to make their content available on the specific market’s language and culture. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.



Smartling

ITQlick rating
(5/5)

starts at $200 per month

Smartling is a translation and localization software that allows users to reach out to more customers and retain old ones by ensuring that their content is clear, giving the right information. It also comes wit...

Categories: Marketing, Brand Management, Translation.

SolarWinds Service Desk

ITQlick rating
(5/5)

starts at $19 per technician/month

SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...

Categories: Billing & Invoicing, Document Management, Banking CRM, Customer Loyalty, Feedback Management.

Compare specifications

Compare features

Smartling: 0 Features

We are working to collect the list of features

SolarWinds: 18 Features

Asset Management
Billing and Invoicing
Change Management
Contract Management
Customer Survey
Email Integration
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
LDAP/Active Directory Synchronization
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Smartling
ITQlick rating
5/5
Score
75/100
Pricing
5.4/10
License pricing
$200 per month
Functionality
3
Compare
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
AdsWizz
ITQlick rating
4.9/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
Flashtalking
ITQlick rating
3.9/5
Score
92/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
3
ClearVie...
ITQlick rating
4.7/5
Score
91/100
Pricing
3/10
License pricing
$300 per month
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.