Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - SnapEngage Live Chat or Pure Chat?
Pure Chat is more expensive to implement (TCO) than SnapEngage Live Chat, and Pure Chat is rated higher (90/100) than SnapEngage Live Chat (83/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SnapEngage Vs. Pure Chat, Inc.
SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...
Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...
Who is more expensive? SnapEngage Live Chat or Pure Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SnapEngage Live Chat and Pure Chat.
SnapEngage Live Chat price starts at $16 per user/year , On a scale between 1 to 10 SnapEngage Live Chat is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: SnapEngage Live Chat cost is around the same cost of Pure Chat.
Which software includes more/better features?
We've compared SnapEngage Live Chat Vs. Pure Chat based on some of the most important and required Chat features.
SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.
Pure Chat: We are still working to collect the list of features for Pure Chat.
Target customer size
The software is a useful solution for businesses of all sizes and a variety of types. The software is a most viable solution for small and medium sized businesses.