Compare Higherlogic and Falcon.io - Dec 2022

Shlomi LaviShlomi Lavi / Dec 16, 2022

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Bottom Line: Which is Better - Higherlogic or Falcon.io?

Higherlogic is more expensive to implement (TCO) than Falcon.io, and Higherlogic is rated higher (83/100) than Falcon.io (75/100). Both tools offer the same amount of features.

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Socious Vs. Falcon.io

Socious: Socious holds monthly web-based trainings for partners and customers to equip them with the skills to get the most out of the Socious system. We hold semi-annual in-person training at our Phoenix headquarters for partners to get more in-depth training and one-on-one time with Socious resources.

Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

Who is more expensive? Higherlogic or Falcon.io?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Higherlogic and Falcon.io.

Higherlogic accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Socious Online Community is rated 10, which is much higher than the average cost of Social Media Management software. Falcon.io price starts at $108 per seat/month , When comparing Falcon.io to its competitors, the software is rated 6 - similar to the average Social Media Management software cost.

Bottom line: Higherlogic is more expensive than Falcon.io.

Which software includes more/better features?

We've compared Higherlogic Vs. Falcon.io based on some of the most important and required Social Media Management features.

Higherlogic: Billing/Invoicing, Contact Management, Customer Database, Customer Service, Email Marketing, Marketing Automation, Social Media, Collaboration Center .

Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management.

Target customer size

Higherlogic is best for mid-size and large companies and also for membership organizations like associations. The typical customers that can benefit from Falcon.



Higherlogic

ITQlick rating
(4.7/5)

Socious Online Community is an online community software that can differentiate your organization, improve employee productivity and increase customer loyalty with its features. The software ensures better rela...

Categories: Payment Processing, Document Management, Help Desk, Team Collaboration.

Falcon.io

ITQlick rating
(4.5/5)

starts at $108 per seat/month

Falcon.io is a web-based tool delivering SaaS solution to any business across a wide array of the market sector. It provides a platform for customer experience management and social media marketing. It features...

Categories: Fixed Asset Management, Data Analysis Tools, Communications, Content Management, Content Marketing.

Compare specifications

Compare features

Higherlogic: 8 Features

Billing/Invoicing
Contact Management
Customer Database
Customer Service
Email Marketing
Marketing Automation
Social Media
Collaboration Center

Falcon.io: 8 Features

Data Analysis Tools
Project Management
Campaign Management
Social Media
Fixed Asset Management
Contact Management
Content Management
Publishing Social Content
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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Higherlo...
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Falcon.io
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4.5/5
Score
75/100
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6/10
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$108 per seat/month
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25
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Adobe So...
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3.5/5
Score
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Pricing
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License pricing
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Functionality
8

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.