Compare Spiceworks and SolarWinds Service Desk - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Spiceworks or SolarWinds Service Desk?

SolarWinds Service Desk is more expensive to implement (TCO) than Spiceworks, and SolarWinds Service Desk is rated higher (94/100) than Spiceworks (90/100). SolarWinds Service Desk offers users more features (18) than Spiceworks (16).

Looking for the right MRP Software solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Spiceworks Vs. Samanage

Spiceworks: Spiceworks is a software development company headquartered in Austin, Texas. It was formed in early 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to provide a Facebook-like community integrated with a free ad-supported inventory, and help desk software application designed for network administrators working in small- to mid-...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Spiceworks or SolarWinds?

The real total cost of ownership (TCO) of MRP Software software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Spiceworks and SolarWinds.

Spiceworks accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Spiceworks is rated 2, which is much lower than the average cost of MRP Software software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average MRP Software software cost.

Bottom line: SolarWinds is more expensive than Spiceworks.

Which software includes more/better features?

We've compared Spiceworks Vs. SolarWinds Service Desk based on some of the most important and required MRP Software features.

Spiceworks: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Change Management, Contract Management, Customer Survey, Email Integration, ITIL Compliant, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.

SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Spiceworks is best for small and medium sized business IT support teams. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.