Compare Sprinklr and Hootsuite - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Sprinklr or Hootsuite?

Sprinklr is more expensive to implement (TCO) than Hootsuite, and Hootsuite is rated higher (93/100) than Sprinklr (78/100). Hootsuite offers users more features (15) than Sprinklr (8). There is a clear winner in this case and it is Hootsuite!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sprinklr Vs. Hootsuite

Sprinklr: Around the world people are changing the basic ways they communicate with each other. Instead of emails, they write Facebook and blog posts. Forget phone calls, they send texts and tweets. In place of photo albums and scrapbooks, they store their memories on Instagram, Flickr and Pinterest. Today, relationships are built in a different way and it’s...

Hootsuite: Hootsuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workfl...

Who is more expensive? Sprinklr or Hootsuite?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sprinklr and Hootsuite.

Sprinklr accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sprinklr is rated 8, which is higher than the average cost of CRM software. Hootsuite price starts at $49 per user/month , When comparing Hootsuite to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Sprinklr is more expensive than Hootsuite.

Which software includes more/better features?

We've compared Sprinklr Vs. Hootsuite based on some of the most important and required CRM features.

Sprinklr: Financial reporting, Data Analysis Tools, Content Management, Business Content Sharing, Facebook Integration, Twitter Integration, Social Media, Social networks.

Hootsuite: Blogger Integration, Business Content Sharing, Facebook Integration, Flickr Integration, Foursquare Integration.

Target customer size

Sprinklr is suitable for leading brands and industries related to retail, online shopping, telecom, manufacturing and high tech. Hootsuite is perfect for companies of all shapes and sizes.