Compare Sprinklr and Radian6 - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Sprinklr or Radian6?

Sprinklr is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than Sprinklr (78/100). Sprinklr offers users more features (8) than Radian6 (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sprinklr Vs. Salesforce.com

Sprinklr: Around the world people are changing the basic ways they communicate with each other. Instead of emails, they write Facebook and blog posts. Forget phone calls, they send texts and tweets. In place of photo albums and scrapbooks, they store their memories on Instagram, Flickr and Pinterest. Today, relationships are built in a different way and it’s...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Sprinklr or Radian6?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sprinklr and Radian6.

Sprinklr accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sprinklr is rated 8, which is higher than the average cost of CRM software. Radian6 price starts at $1,000 per organization/month , When comparing Radian6 to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Sprinklr is more expensive than Radian6.

Which software includes more/better features?

We've compared Sprinklr Vs. Radian6 based on some of the most important and required CRM features.

Sprinklr: Financial reporting, Data Analysis Tools, Content Management, Business Content Sharing, Facebook Integration, Twitter Integration, Social Media, Social networks.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

Target customer size

Sprinklr is suitable for leading brands and industries related to retail, online shopping, telecom, manufacturing and high tech. Radian6 is proves to be an efficient tool for all business organizations.