Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Sugar Sell or Dynamics 365?
Sugar Sell is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Sugar Sell (90/100). Sugar Sell offers users more features (21) than Dynamics 365 (16).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SugarCRM Vs. Microsoft
SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...
Microsoft:
Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? Sugar Sell or Microsoft Dynamics CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sugar Sell and Microsoft Dynamics CRM.
Sugar Sell price starts at $49 per user/month , On a scale between 1 to 10 SugarCRM is rated 4, which is lower than the average cost of CRM software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Sugar Sell cost is around the same cost of Microsoft Dynamics CRM.
Which software includes more/better features?
We've compared Sugar Sell Vs. Dynamics 365 based on some of the most important and required CRM features.
Sugar Sell: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Case Management, Contact Management.
Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.
Target customer size
Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs. Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.