Compare SugarCRM Enterprise Vs. Salesforce

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SugarCRM Enterprise Vs. Salesforce - Dec 03, 2018

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SugarCRM Enterprise Specifications

Name: SugarCRM Enterprise
Company: SugarCRM
Address Cupertino, CA, USA
Website:SugarCRM Enterprise
Software Type: Standalone, Cloud, SaaS
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop

Salesforce Specifications

Name: Salesforce
Company: Salesforce.com
Address Salesforce.com Inc, Market Street, San Francisco, CA
Website:Salesforce
Software Type: Standalone, Cloud, SaaS
Typical Customers: Small business, Medium business, Large business
Business Area: Customer service, Marketing, Sales management, Service management
Platforms: Desktop, Mobile, Cloud

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SugarCRM Enterprise: 8 Features

Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards

Salesforce: 8 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking

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SugarCRM Enterprise Review
Updated: Oct 10, 2018

SugarCRM Enteprise is a full-fledged solution that offers comprehensive CRM functionality supported by cutting edge technology. It is one of the editions offered by SugarCRM, supporting core CRM functionality and additional features such as offline client, enterprise reporting, and customer self-service portal.

SugarCRM Enteprise was developed by SugarCRM in April 2004 and released later that year. It has been selected by high-profile companies such as BLS Telecom, Robin Hood, The Utah Flash, SkyScanner and BancVue.

SugarCRM Enterprise Average Rating -

The average rating of SugarCRM Enterprise is 4 stars. The rating is based on 73 aggregated online reviews.

SugarCRM Enterprise Typical Customers

SugarCRM is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, SugarCRM Enterprise offers flexible features that can be tailored to your needs. SugarCRM came up with this CRM edition as a response to the practical needs of a wide range of organizations.

You’ll be impressed with the client line of SugarCRM. To name a few, companies of various sclaes such as uShip, VPI, Loomis, Men’s Wearhouse, USAFact and Despegar trust this software.

Read more - SugarCRM Enterprise

Salesforce Review
Updated: Dec 03, 2018

Salesforce is a cloud-based CRM software designed to streamline day to day customer-related business activities. This is an application that has all the necessary tools and features for ensuring that sales and marketing are addressed in the best ways possible. A company that has a marketing team can take advantage of this application and use it to share information and collaborate for improving overall company performance.

Salesforce Average Rating -

The average rating of Salesforce is 5 stars. The rating is based on 180 aggregated online reviews.

Salesforce Typical Customers

Salesforce is ideal for individuals as well as companies. Large and medium companies with a wide client network will benefit more from using this software. This is more of a business management program that can facilitate in efficient organization of business tasks. Customers are able to track their queries using the portal that is provided specifically for them. There is a social media plugin that would be useful in social marketing.

Is Salesforce the right software for me?

SalesForce is a product that supports vast CRM functionality, and we at ITQlick.com certainly recommend adding it to your short-list in case your required solution should focus on the following modules: sales and marketing automation, customer service, and knowledge management. If your organization needs software that supports features such as help desk or call center, then we think that SalesForce is less suitable for you, and we will be happy to recommend a solution that better matches your business.

SalesForce is intended for supporting a wide array of industries, such as research and management, banking, and retail and wholesale, to name a few. Yet, its core functionality does not support non-profits activities which are only offered as an add-on is some packages.

Salesforce is best fitted for small, medium, and large organizations that are not limited to an on-premise deployment model and can incorporate a cloud-based solution.Read more - Salesforce

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SugarCRM Enterprise pricing

SugarCRM Enterprise price Starting from $60 Per month/user , on a scale between 1 to 10 SugarCRM Enterprise is rated 4, which is lower than the average cost of CRM software.

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Salesforce pricing

Salesforce price Starting from $65 Per month/user , when comparing Salesforce to their competitors, the software is rated 4 - lower than the average CRM software cost.

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