Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - SuiteCRM or SherpaDesk?
SherpaDesk is more expensive to implement (TCO) than SuiteCRM, and SherpaDesk is rated with the same score (81/100) as SuiteCRM (81/100).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SalesAgility Vs. SherpaDesk
SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally.
SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...
SherpaDesk: Built for small and mid-sized MSPs and IT service providers, SherpaDesk is a powerful and affordable customer management solution without the bloat of other PSA and business management software.
SherpaDesk integrates key customer services into one platform to improve business, not disrupt it. SherpaDesk is the perfect ready-to-use solution for a...
Who is more expensive? SuiteCRM or SherpaDesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SuiteCRM and SherpaDesk.
SuiteCRM price starts at $1,500 per license , On a scale between 1 to 10 SuiteCRM is rated 2, which is much lower than the average cost of CRM software. SherpaDesk price starts at $39 per agent/month , When comparing SherpaDesk to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SherpaDesk is more expensive than SuiteCRM.
Which software includes more/better features?
We've compared SuiteCRM Vs. SherpaDesk based on some of the most important and required CRM features.
SuiteCRM: We are still working to collect the list of features for SuiteCRM.
SherpaDesk: We are still working to collect the list of features for SherpaDesk.
Target customer size
SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. and SherpaDesk's target customer size include: SMBs.