Shlomi Lavi /
May 15, 2022
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Bottom Line: Which is Better - Talkdesk or Broadview OfficeSuite?
Talkdesk is more expensive to implement (TCO) than Broadview OfficeSuite, and Talkdesk is rated higher (88/100) than Broadview OfficeSuite (77/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Talkdesk Vs. Broadview Networks
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Broadview Networks: Broadview Networks is the premier information technology and communications partner for businesses across the country. Founded in 1996, Broadview has grown from a regional telecomm company to a national provider of cloud-based solutions, linking traditional technologies with next-gen services to deliver a complete portfolio of voice, data and Inter...
Who is more expensive? Talkdesk or Broadview OfficeSuite Software?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Talkdesk and Broadview OfficeSuite Software.
Talkdesk price starts at $75 per user/month , On a scale between 1 to 10 Talkdesk is rated 4, which is lower than the average cost of Call Center software. Broadview OfficeSuite Software price starts at $9.08 per month , When comparing Broadview OfficeSuite Software to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Talkdesk is more expensive than Broadview OfficeSuite Software.
Which software includes more/better features?
We've compared Talkdesk Vs. Broadview OfficeSuite based on some of the most important and required Call Center features.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Broadview OfficeSuite Software: We are still working to collect the list of features for Broadview OfficeSuite Software.
Target customer size
Talkdesk's typical customers include: SMBs, The software is a useful solution for small and medium businesses as well as large enterprises.