Compare Staffbase and Customer Thermometer - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Staffbase or Customer Thermometer?

Customer Thermometer is more expensive to implement (TCO) than Staffbase, and Customer Thermometer is rated higher (97/100) than Staffbase (62/100). Customer Thermometer offers users more features (7) than Staffbase (0).

Looking for the right Employee Engagement solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

teambay GmbH Vs. Customer Thermometer

teambay GmbH: In spring 2014, teambay started as a side project at the silicon valley based accelerator Founder Institute by Adam Ahmad-Moalla and Sarah Bohlmeier. From the beginning we were focusing on how can we create a technology solution that improves emotions and feelings at work of employees from any layer in an organization. At the time, we only had o...

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

Who is more expensive? Staffbase or Customer Thermometer?

The real total cost of ownership (TCO) of Employee Engagement software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Staffbase and Customer Thermometer.

Staffbase accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 teambay is rated 4, which is lower than the average cost of Employee Engagement software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Employee Engagement software cost.

Bottom line: Staffbase cost is around the same cost of Customer Thermometer.

Which software includes more/better features?

We've compared Staffbase Vs. Customer Thermometer based on some of the most important and required Employee Engagement features.

Staffbase: We are still working to collect the list of features for Staffbase.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.

Target customer size

Staffbase's typical customers include: Start up, Small business, Medium business, Large business, Customer Thermometer is ideal for different companies, big or small.