Compare TouchStar Dialler and Aspect Zipwire - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - TouchStar Dialler or Aspect Zipwire?

TouchStar Dialler is more expensive to implement (TCO) than Aspect Zipwire, and Aspect Zipwire is rated higher (83/100) than TouchStar Dialler (25/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Daviker Group Vs. Aspect Software, Inc

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Who is more expensive? TouchStar Dialler or Aspect Zipwire?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for TouchStar Dialler and Aspect Zipwire.

TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software. Aspect Zipwire accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 TouchStar Dialler is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: TouchStar Dialler cost is around the same cost of Aspect Zipwire.

Which software includes more/better features?

We've compared TouchStar Dialler Vs. Aspect Zipwire based on some of the most important and required Call Center features.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Aspect Zipwire: We are still working to collect the list of features for Aspect Zipwire.

Target customer size

TouchStar Dialler's typical customers include: SMBs, The software is a viable product for small and medium businesses as well as large enterprises.