Vocalcom - Top Competitors (Mar 2022)
Compare Pricing
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Vocalcom review -> Vocalcom competitors |
| Ranking: | Ranked 85 out of 240 Call Center systems |
| Company: | Vocalcom |
| Pricing: | starts at $71.41 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Vocalcom review, Vocalcom pricing guide |
Shlomi Lavi / updated: Mar 22, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Vocalcom vs. Alternatives in 2023
Convoso is a contact center software for small and medium businesses available at the same price range as Vocalcom Cloud Contact Center. Convoso provides similar features as Vocalcom Cloud Contact Center including automatic call and lead distribution, CRM integration, call recording, routing, and reporting, customer database, and lead distribution.Convoso also offers multi-channel communication and management, predictive dialer, real-time monitoring, SSL security, and workflow management. Both have high vendor reputation online and are beneficial as call center system.
KOOKOO CloudAgent is a cloud-based call center software for the same client size as Vocalcom. KOOKOO pricing is lower than Vocalcom also provides ACD (Automatic call distributor), real-time dashboards, IVR (interactive voice response), CTI (Computer telephony integration), and agent skill routing.
It also has multichannel (voice, email social media, SMS), agent scripts, interaction analysis, contextual caller info, and quality monitoring capabilities. Both have excellent customer review ratings and KOOKOO can be a cheaper alternative to Vocalcom Cloud Contact Center.
Vocalcom alternatives - for small & large Business
Here are the top 4 alternatives to Vocalcom that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.