Shlomi Lavi /
May 22, 2022
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Bottom Line: Which is Better - Winleads or Five9?
Five9 is more expensive to implement (TCO) than Winleads, and Winleads is rated higher (91/100) than Five9 (88/100). Five9 offers users more features (15) than Winleads (0).
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
USAutodialer Vs. Five9
USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting custom...
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Who is more expensive? Winleads or Five9 Virtual Call Center?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Winleads and Five9 Virtual Call Center.
Winleads price starts at $495 per license , On a scale between 1 to 10 Winleads is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average Auto Dialer / Predictive Dialer software cost.
Bottom line: Five9 Virtual Call Center is more expensive than Winleads.
Which software includes more/better features?
We've compared Winleads Vs. Five9 based on some of the most important and required Auto Dialer / Predictive Dialer features.
Winleads: We are still working to collect the list of features for Winleads.
Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.
Target customer size
Winleads's typical customers include: SMBs, Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.