Compare XenCALL Predictive Dialer Vs. Five9 Virtual Call Center

Find The right Call Center Software for your Business - Get FREE Price Quotes!

XenCALL Predictive Dialer Vs. Five9 Virtual Call Center - Nov 29, 2018

Compare screenshots

Compare specifications

XenCALL Predictive Dialer Specifications

Name: XenCALL Predictive Dialer
Company: XenCALL
Address 2200-1050 W. Pender St. Vancouver, B.C. V6E 3S7 Canada
Website:XenCALL Predictive Dialer
Software Type: On Premise, Cloud, SaaS
Typical Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud

Five9 Virtual Call Center Specifications

Name: Five9 Virtual Call Center
Company: Five9
Address San Ramon, CA 94583, USA
Website:Five9 Virtual Call Center
Software Type: Standalone, Cloud
Typical Customers: Start up, Small business, Medium business, Large business
Business Area: Information technology
Platforms: Cloud

Compare features

XenCALL Predictive Dialer: 5 Features

Blended Call Center
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Five9 Virtual Call Center: 8 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Blended Call Center
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center

Compare reviews

XenCALL Predictive Dialer Review
Updated: Nov 29, 2018

XenCALL is an all-in-one CRM and VOIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. Completely cloud-based with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments.

XenCALL Predictive Dialer Average Rating -

The average rating of XenCALL Predictive Dialer is 4 stars. The rating is based on 5 aggregated online reviews.

XenCALL Predictive Dialer Typical Customers

XenCALL’s predictive dialer CRM is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees). Large enterprises and call centers of 100 or more agents or employees will also benefit from fully browser-based hosting, blended inbound/outbound dialing and more. BPO offshore contact centers, capital services, collections, insurance services and any inside-sales office that requires an IVR solution, automatic call distribution and built-in call recording will find value with XenCALL.

Read more - XenCALL Predictive Dialer

Five9 Virtual Call Center Review
Updated: Nov 22, 2018

Five9 is a cloud-based call center software for inbound, outbound or blended contact center functions such as telesales, support centers and telemarketing. It includes IVR, ACD and dialer features required by contact centers, as well as speech recognition and workforce optimization options. Five9 offers advanced technology for the contact center industry, productive agents that accelerate outbound and inbound blended capabilities. Five9 is a product of a company by the same name, with over 10 years in the business. It is based in the USA, with data centers in San Francisco and New York, and offices in Russia, Canada and the Philippines.

Five9 Virtual Call Center Average Rating -

The average rating of Five9 Virtual Call Center is 4 stars. The rating is based on 15 aggregated online reviews.

Five9 Virtual Call Center Typical Customers

Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. Although initially designed to support small and medium business and nonprofit organizations, it has gradually became the choice of midsized and big enterprises around the world. Five9 currently serves 15,000 customers worldwide including eBay, Expedia and Vonage.

Read more - Five9 Virtual Call Center

Compare alternatives

Compare pricing

XenCALL Predictive Dialer pricing

XenCALL Predictive Dialer price Starting from $49 per month , on a scale between 1 to 10 XenCALL Predictive Dialer is rated 6, which is similar to the average cost of Call Center software.


Five9 Virtual Call Center pricing

Five9 Virtual Call Center price Starting from $185 Per month/user , when comparing Five9 Virtual Call Center to their competitors, the software is rated 6 - similar to the average Call Center software cost.


Recent Call Center Articles From ITQlick Blog

02 Jan

What is IVR System: Top 5 System

Interactive voice response (IVR) systems are designed to streamline the performance of an inbound contact center. In fact, an IVR can function like a front desk agent. Consisting of telephony equipment, an IVR allows callers to effortlessly complete ... read more

13 Oct

What is Predictive Dialer Software? Top 5

In simple words, a predictive dialer is the best way to get the best out of your call center and optimize human labor. These are designed to automatically make calls, freeing your call center agents from wait times. Not only this, a predictive dialer... read more

16 Aug

Mistakes to Avoid When Choosing Call Center Solution

When it comes to choosing call center software, you are looking for a tool that meets the needs of your organization as well as customers while keeping cost in check. Customers want quick solutions to their queries, and a reliable contact center solu... read more

27 Jun

Nextiva Call Center Vs. Incontact Call Center

Software is inextricably interwoven into the successful operations of a call center business. It is not an afterthought but a mission critical decision that requires an in depth analysis. With the benefits of scalability, lower cost of ownership and ... read more

22 Mar

4 Call Center Software Alternatives for Five9

It doesn’t matter if your company is running its own call center for customer service or if its main activity is the outsourcing of call center services, the fact is that it will have to deal with two faces of the same problem. One of them is technol... read more