Compare Zoho CRM Vs. Insightly

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Zoho CRM Vs. Insightly - Jan 05, 2019

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Zoho CRM Specifications

Name: Zoho CRM
Company: Zoho
Address Zoho Corporation, Research Boulevard, Austin, TX
Website:Zoho CRM
Software Type: Standalone, Cloud, SaaS
Typical Customers: Start up, Small business, Medium business
Business Area: Customer service, Marketing, Sales management, Service management
Platforms: Desktop, Cloud

Insightly Specifications

Name: Insightly
Company: Insightly
Address San Francisco, CA
Software Type: On Premise, Cloud, SaaS
Typical Customers: Small business, Medium business, Large business
Business Area: Customer service, Project Management, Sales management
Platforms: Desktop, Mobile, Cloud

Compare features

Zoho CRM: 8 Features

Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking

Insightly: 8 Features

Marketing Automation
Sales Automation
Calendar Management
Custom User Interface
Customizable Fields
Inventory Management
Lease Administration

Compare reviews

Zoho CRM Review
Updated: Oct 10, 2018

Zoho CRM is a system designed for automating and enhancing all customer relationship management processes, such as lead management, e-mail marketing, customer support and inventory management.

The software was developed by Zoho Corporation, which was founded in 1996. The company creates various applications used in businesses, including CRM. Today, over 50,000 companies use Zoho CRM for their daily business operation.

Zoho CRM Average Rating -

The average rating of Zoho CRM is 4 stars. The rating is based on 71 aggregated online reviews.

Zoho CRM Typical Customers

Zoho CRM is aimed at startup to medium companies in different industries. It can be used for service management, customer service, sales management, and marketing. Some of its current customers include Cleartrip, TDirect and Pepperstone.

Read more - Zoho CRM

Insightly Review
Updated: Jan 05, 2019

Insightly is a customer relationship management tool oriented towards small businesses. It was created by a company of the same name in 2009, and by 2013 it had already gathered up to 184,000 customers in 100 countries and raised $13 million.
Insightly now has over 650,000 users.
The founder and CEO of the company, Anthony Smith, believes that CRM systems have become invaluable even to small businesses that just got started. Those new businesses may not survive if they cant properly engage with their ever more sophisticated customers. Insightly saw the need and proposed to serve that growing market.

Insightly Average Rating -

The average rating of Insightly is 4 stars. The rating is based on 347 aggregated online reviews.

Insightly Typical Customers

Insightly was designed specifically with small businesses in mind: businesses with few sales, and small number of customers and employees. That said, when taking into account the simplistic approach in the design, integration with Google apps, and the rapid development of new features, the tool ended up becoming valuable to even medium-sized businesses that have more employees and a bigger number of customers.

Freelancers, non-profit organizations and mid-size businesses will surely see the use of Insightly invaluable. This CRM service could be ideal for growing companies in industries like accounting, outsourcing, education, grocery, manufacturing, technology and real estate.

Companies currently using this service are Iron Horse Brewery, Centercode, Warwick Mills, Acumen Learning, BECA, Blue Lake Off-Road, BrightHill Group, Cariad Marketing.

Read more - Insightly

Compare alternatives

    Zoho CRM Alternatives

    The main competitors for Zoho CRM are Sugar CRM and Base CRM.

    Sugar CRM includes customer management & proactive selling based on predicted needs, social selling through collaboration sites, as well as team collaboration through its integrated social platform. This is integrated with multichannel marketing that is personalized bases on customer information, as well as targeted using marketing intelligence. Additionally customer support is also included to drive successful service & customer satisfaction level through efficient management & tracking of work orders.

    Zoho CRM on the other hand is a workflow based system that focuses on lead generation & closure, as well as interaction with customers on multiple channels. There is a marketing au
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Compare pricing

Zoho CRM pricing

Zoho CRM price Starting from $12 Per month/user , on a scale between 1 to 10 Zoho CRM is rated 4, which is lower than the average cost of CRM software.


Insightly pricing

Insightly price Starting from $29 Per month/user , when comparing Insightly to their competitors, the software is rated 2 - much lower than the average CRM software cost.


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